Woodforest National Bank in 502 East F-M 351

Customer Reviews about Woodforest National Bank:

• ★ ★ ★ ★ ★
  Satisfied so far
  By Charles Chacon, September 23, 2017
• ★ ☆ ☆ ☆ ☆
  My son has been with Woodforest for a little over 3 years, honestly with zero complaints. Until this past week and weekend (4/24/17 thru 5/1/17) Evidently his account was compromised and he had several atm inquiry charges that put his account. into overdraft. after over an hour and 3 managers later they could not give him any explanation as to why or even where these charges had come from, but cleared the inquiry charges and restored his account to the original balance, but refused to issue a new debit card. Within an hour of that experience, his account showed 4 more inquiries on that day (friday), 1 on saturday, 4 Sunday, and 4 more today. He spend 25 minutes on the phone this morning until the person helping him said they would send his info to the local branch manager and they would call a little after 9a.m. it is now 12:35 p.m. (5/1/2017) and still no return call. Since the closest "local" branch is 68.7 miles away in Beeville, TX., It looks like he is going to drive an hour plus one way just to close his account because of the incompetent management and customer service representatives that operate the phones. Really sad, he loved Woodforest....
  By J. James, October 07, 2016

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About Woodforest National Bank in Beeville